Publique Agency Pty Ltd
Publique Agency Pty Ltd
At Publique Agency we are committed to protecting the privacy of those individuals, suppliers and networks that surround the operations of our company.
As part of our commitment, we strive to protect the privacy of all parties.
The information we collect, process and why:
Publique Agency collects and processes three basic types of information:
Personally identifiable information: This is information that personally identifies one individual from another or enables you to be individually contacted (for example, names, e-mail addresses and other contact information). This information is voluntarily provided to us by Site visitors and is used by us for the purpose of responding to user submissions and fulfilling requests for further information about our services.
Aggregate user and tracking information: This information gives us insights on how Site visitors use our site. This data is anonymous and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to Site visitors and clients.
Information you voluntarily provide to Publique Agency
Publique Agency only collects personally identifiable information that you voluntarily provide, for example, when you use our “contact us” feature, sign up for a newsletter, set up a voluntary user profile to post content within our forums or interactive features. Examples of such personally identifiable information that you provide to us may include, among other information, your name, physical address and email address. Under such circumstances you consent to our use/processing of the information you provide consistent with this policy.
Other information Publique Agency collects/processes
Our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit the Site, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. We may also use third party analytical tools (e.g. Google Analytics) to analyse activities on the Site and use of the Site. You do not need to enable cookies to visit the Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. Some Publique Agency cookie files remain on your computer’s hard drive unless and until you manually delete the file. Publique Agency cookie files do not contain personally identifiable information.
Publique Agency also records all telephone calls for coaching, quality and legal purposes. Information pertaining to these calls may also be used in legal proceedings, and may be provided to their respective associates, accountants and lawyers.
The Way We Use Information
We store the personal information you provide in a secure database in order to provide you with the information, products, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed. The information you provide us will be shared with Publique Agency employees and service providers to the extent necessary to administrate our systems and/or accommodate your request.
For example, if you provide your name, mailing address, telephone and/or email address and request more information about Publique Agency services, this information will be shared with appropriate Publique Agency personnel to fulfil your request. This information will not be shared with non-affiliated third parties without your consent.
We use non-identifying and aggregate information about the use of the Site to improve the navigation, content, and design of the Site. This information may include, for example, the most and least requested pages, analysing traffic regarding specific features, and the number of users from the other countries, among other things.
Publique Agency will not sell or distribute personally identifiable information collected from you outside of Publique Agency without your consent (subject to the limited exceptions stated in this policy).
We may operate contests, sweepstakes or other promotions through the Site, which may require registration in order to enter. Your personally identifiable information may be used by us to contact you for winner notification, prize delivery confirmation or other promotional purposes. Your entry in the contest or sweepstakes may also result in your being added to our mailing lists as well as those of our promotional partners or clients associated with the contest or sweepstakes. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information on the Site, such as in social media or on a winner’s page, in the event you win a contest or sweepstakes.
Surveys or Voting
From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.
The Site provides interactive areas, such as chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. We strongly recommend that you DO NOT use your personal information as your user name and DO NOT post any personally identifiable information on line, since such information will be publicly available. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
Publique Agency understands that the safety of your personal information is extremely important to you. Accordingly, Publique Agency uses reasonable technological, physical and other measures to keep your information protected from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal information. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and Publique Agency expressly disclaims any such obligation.
Publique Agency understands the need to protect the privacy of children. The Site is not intended for use by individuals under 13 years of age. Publique Agency does not knowingly collect or maintain personal information from children under the age of 13 at our Site.
How You Can Access or Correct Your Information
Links to Other Websites
Our Site contains links to other websites. Publique Agency is not responsible for any websites that it does not own or operate. You should carefully review the privacy policies and practices of other websites that you link to from the Site, as we cannot control or be responsible for their privacy practices.
Internal and Independent Recourse Mechanisms
Notification of Changes
Accessing and updating your information; Limiting or Opting out
Visitors who would like to access, correct, update or delete any personally identifiable information may contact us with a request to do so at email@example.com.
Similarly, Site users who wish to subscribe or unsubscribe to our marketing and informational communications or limit our use of any personally identifiable information in any way can do so by using the subscribe/unsubscribe options contained in our emails or by sending an email to firstname.lastname@example.org.
We may take a reasonable period of time to respond to any request to update or modify any information, limit use of information or to opt out of or unsubscribe from any communications. We may also ask for additional information to authenticate the request. If you request the deletion, modification or limitation of use of your personal information maintained by us we will promptly review your request and respond. If we grant your request, such information may be retained for a period of time in our backup systems as a precaution against system failures. Some information may be retained for longer periods as required by law, contract or auditing requirements. In some circumstances we will not be able to limit use of your personal information without unsubscribing you from communications or deleting your information.
Members of the Media, Social Media Influencers/Users, Subject Matter Experts, Stakeholders
Publique Agency maintains lists of publicly available information regarding media contacts, journalists, social media influencers, social media users, subject matter experts and other stakeholders and individuals who make their personal and/or professional information and/or opinions publicly available. These lists are accessed and/or used by Publique Agency for specific business purposes in conducting its own business and in conducting business on behalf of potential and existing clients. Publique Agency takes reasonable measures to limit the information processed to be relevant to legitimate business purposes and to minimise any risks to individuals associated with the use of such information. Any individual may contact us to access, update and/or restrict use of such information consistent with applicable law by contacting us at email@example.com.
Questions & Complaints:
Publique Agency Pty Ltd
p: +61 3 8593 7565
a: 302/521 Toorak Road, Toorak VIC 3142
For more information on privacy in Australia, please visit the Australian Commonwealth Government’s Office of the Australian Information Commissioner’s website at www.oaic.gov.au.